Country Roads Transit Rider Rules
for Randolph & Upshur Counties, WV

Animals – Only trained guide and service animals assisting persons with disabilities are permitted on CRT vehicles.

Baby Strollers – Strollers should be folded and stowed away safely on the vehicle.

Cell Phones – Cellular telephones are permitted to be used on CRT vehicles. Please be considerate of other passengers by keeping your voice low and keeping conversations to a minimum.

Drinking/Eating – Please refrain from consuming beverages or eating food while on board CRT vehicles.

Front Row Seating – Please allow our senior riders and riders with disabilities to use the first two rows of seating.

Hazardous Materials – Gasoline, car batteries, or any flammable liquids or substances are not permitted on board CRT vehicles or inside CRT facilities.

Headphones – Passengers must use headphones when listening to portable electronic devices. Please keep the volume at a reasonable level to avoid disturbing your fellow riders.

Inclement Weather – CRT is sometimes forced to delay or discontinue service in the event of severe weather conditions. Questions about CRT service during extreme weather conditions may be directed to the CRT Customer Service Center at 636-6472 Monday – Friday from 8:00 AM to 4:00 PM.

Lost and Found – Items found on CRT vehicles may be turned into the vehicle operator or dropped off at the Randolph County Senior Center. To report items left on CRT vehicles, please contact our Customer Service Center at 636-6472. We can arrange for items to be picked up at the Randolph County Senior Center. Items are kept for 30 days; perishable items are discarded the same day.

Profanity – Please be considerate of other passengers and refrain from the use of profanity.

Smoking – Smoking is not permitted on board CRT vehicles.

Standing Passengers – In the event a seat is not available on your CRT bus, you may stand in the aisle behind the yellow line clearly marked on the floor at the front of the vehicle.

Trash – Please dispose of your trash in the onboard receptacles or in trashcans provided at bus shelters and stops. Please do your part to keep our buses and our community clean.

Unruly Behavior – Disruptive and unruly behavior is not permitted at CRT stops, facilities or on board CRT vehicles.

Weapons – Any object that is used to threaten, injure or cause damage to a person or property may be regarded as a weapon and is therefore prohibited on board CRT vehicles and inside, around or near CRT facilities.

Wheelchair Lifts – Most CRT vehicles are equipped with wheelchair lifts to better accommodate our riders with disabilities. Lifts can accommodate wheelchairs that do not exceed 30 inches in width, 48 inches in length (measured two inches above the ground) and does not weigh more than 600 pounds when occupied. Wheelchairs must be secured in the area designated on CRT vehicles and assistance will be provided by your CRT vehicle operator.

For the security of our riders, CRT asks for your cooperation in providing a safe traveling environment for all passengers. Situations or passengers that may pose a safety problem should be reported to your operator. In the unlikely event of an emergency situation anywhere in the CRT system, please follow the directions of your operator, police, fire or other emergency officials quickly and quietly. Thank you.